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Refund / Cancellation Policy

TODO (owner): This is a policy decision for the owner. Do not publish until it is written; payment gateways check this page.

[TODO: State plainly when a refund is given and when not (for example: payment taken but resume not unlocked; duplicate payment; digital product already downloaded). Give the number of days to request a refund, how to request it, and how long the refund takes to reach the customer.]

Payment deducted but resume not unlocked

The app checks the payment with the payment provider automatically. [TODO: what the customer should do and how long to wait before contacting you]

How to request a refund

[TODO: email / phone and the details to include (order number, email used)]